Supreme Cantop Kunstschaatsen

Antwoord van SkatePro:  We are very sorry for the wrong information in the size guide. We usually get this info from our supplier, and assume it's the correct info, which in this case, clearly wasn't. We have adjusted the size guide now.

Normally the size guide is just an indicator and we can not guarantee a fit by just looking at the size guide, but in this case it was so far off that we do take responsibility. We have send you an email with an offer for free return shipment and full refund for both ice skates and sharpning, we are awaiting your reply.

/Laura

Antwoord van SkatePro:  Hi Roseann,

Thank you for your review and I'm sorry to hear that the skates are too small. I'd like to remind you that we work with a 365-days return policy so it's not too late to return the goods. I contacted you concerning this matter, please check your inbox. 😊

//Aron

Antwoord van SkatePro:  Thanks for letting us know that the sizing seems quite small! We will add this information to the website.
If the skates have not been used outside, you are naturally welcome to return them, and either get your money back or exchange them to another size.
Our returning policy is explained here: http://www.skatepro.fi/a73.htm
If you wish us to translate it to English, contact our customer service at email@skatepro.fi and we will be happy to help you.
/Niina